Every situation is unique, but if you take the time to engage in the following steps, your projects will be much more successful:
Investigation
First, Zen Design Firm takes the time to listen to you. A successful project will always have clear communication, which results in our ability to best understand your business. We take the time to develop intricate knowledge about your customers by studying their words, actions, and where they click. Everyone on our team carefully observes user interactions with websites.
Preparation
At Zen Design Firm, we understand that a thorough planning process is central to the success of any project. We have managed many large client projects. We’ll carefully study every aspect of your business, and help you develop a plan with specific actions for driving your unique design process.
Invent
This is where solutions first begin to appear. We take all the information accumulated during the first two steps, and then starting using the strengths of your business to solve its current problems. Original solutions are continually discovered, and often we find unexpected answers.
Define
Designing a website that effectively meets the needs of your customers is a complex process. If any part of the process is vague, we take the time to clarify. If any of the details are unclear, creating an effective design will be impossible.
Design
We are involved as much or as little in the design process as you need. This depends on the skill and time available to your web design staff. In all cases, we can help you create an effective web design that meets the needs of your business and its customers, and we will provide ongoing support as needed. We are experienced in e-commerce, content management systems, client and server-side development, and customer relationship management.
Implementation
We thoroughly review all of our designs in order to ensure maximum functionality before launch. All of our clients are allowed to visit their test website, which ensures thorough quality assurance and user review. When all quality assurance processes are complete, we launch our client’s website in collaboration with their IT department.
Ongoing Management
Creating the perfect website immediately is just not possible, or even smart. We help you to monitor the effectiveness of your site and provide ongoing consulting for solutions that may continue to grow into the future. Our goal is to help you to continue to grow your profitability long into the future.